How to Change Your Password

How to Change Your Password
Posted on 01/02/2017

For security purposes Active Directory passwords expire on a regular basis. First Class caches (temporarily saves) your credentials and will allow you to log in even if your AD password expires. However, the proxy override, Help Desk system, computer logins, TEAMS and other systems will not work when your password is expired. There are several ways to change your password.

1. Log in to AD
To check if your password is expired log in to a machine on Active Directory. You will get a notification before your password expires.

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If your password is expired, when you try to log in to a computer on Active Directory you will get a message saying that it is expired and asking you to change it.

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Click OK to change your password.

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Your new password must still conform to the complexity requirements for Active Directory:

  • Not contain user's account name or parts of user's full name that exceed two consecutive characters
  • Not contain spaces
  • Be at least 8 characters in length
  • Contain an English uppercase character (A-Z)
  • Contain an English lowercase character (a-z)
  • Contain at least one number (0 through 9)
  • Contain at least one non-alphabetic character (For example !, $, @ or #)

You will get a message that you have successfully changed your password. Once you log in to First Class with your new password the old password will no longer work. All other systems that use your Active Directory account will now work with the new password.

You can also change your password on an Active Directory machine by pressingCTRL+ALT+DELETE and clicking Change a password

Your third option, or only option when on a Mac, is to go to (our password management tool).  When you click on this link it will take you to RapidIdentity, please log in with your Active Directory username and password.

Once you have logged in, please go to the top left hand side, make sure you are under the "My Profile" tab.  Then click the Change password button.
Change password

If you ever forget your password you can recover it by clicking Forgot my password. You will need to provide your username and answer the security questions you answered when setting up your account.

*Note:Using ARMS to change your password when it is expired may result in some problems. It is recommended to use method 1 or 2 when your password is expired. Remember that is only accessible on a machine while on a district campus.


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