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Tech Topics and Tips

Technology item
What is this W Drive?
Posted on 04/12/2017
The Technology Department is excited to provide all Waco ISD staff members with a W: Drive. This drive is a network folder that exists in our data center and is exclusive to your Active Directory login.
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Introducing the Share Drive
You’ve heard of the W Drive for backing up your files and storing them on the network. That’s a personal drive that only you can see and use. What if you want to share documents with your campus or department? Introducing the Share (S:) Drive!
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What Is ARMS?
The Access Request Management System (ARMS) is used to manage the password for your Active Directory account. If you forget your password for your Active Directory account you will use the ARMS system to retrieve your password by answering challenge questions
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Don’t Open That Zip File!
Zip files are used to make one or more files smaller in order to share them or package them together. This is convenient for sending large files through email.
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Tips On Submitting Work Orders
Our Help Desk system (helpdesk.wacoisd.org) helps the Technology Department be more efficient in our response to problems throughout the district. However, the system is only as good as the information you put in when you submit a work order. Here are some examples of what NOT to do and some tips on submitting and using the system.
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What is Active Directory (AD)?
Active Directory (AD) is a database to store user login, group and configuration information that drives group policy and other application software. One of the primary uses is the storage of user login credentials (AD usernames / passwords) so computers can be configured for single sign-on capability.
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